So, what are the questions
that I ask
everyone
Will I always get a refund within 7 days?
The 7-day refund applies to those who qualify for this option—we verify this during the review of your case, immediately after you submit your application. If you qualify, we’ll issue your refund from our own funds even before the tax office processes your case. If you don’t qualify, we’ll still handle your refund—just under different terms. But don’t worry—you’ll still get your tax refund with this option.
What does it mean to "qualify" for a payout within 7 days?
During our review, we check, among other things, the amount and certainty of your future refund, the completeness of your documents, and any outstanding debts with the tax office. Based on this, we decide whether we can pay you the money from our own funds before the tax office processes your application. We’ll let you know the result straight away, without any delays.
And if I don't qualify, do I lose anything?
No. Even if you don’t qualify for an expedited payment, we’ll still prepare and submit your application to the agency. You don’t pay us anything up front. We charge our fee solely as a percentage of the amount we actually recover for you.
How much does the service cost if I don't pay until I get my money back?
Our fee is a commission calculated based on the actual refund amount recovered—with no hidden fees and no upfront costs. The commission rate is 19% plus 23% VAT.
What if the agency doesn't grant me any refund?
In that case, you don't pay us anything. Under this model, our fee depends entirely on whether we recover the money for you—if the agency refuses, you won't incur any costs.
How long does it take to review my case?
We usually notify you of the results of the review and the course your case will take within a few business days of receiving your complete application.
Can I choose on my own to wait for the government to process it instead of paying a commission?
We determine the payment model (7-day express vs. settlement after funds are recovered) based on an analysis of your specific case—that analysis determines which option is available. In both cases, we handle all the paperwork with the authorities on your behalf. You decide which option you’d like to use.
Do I need to sign anything to get my paycheck in 7 days?
Yes—as with any refund, we need a signed agreement and a complete set of documents (including proof of identity, a power of attorney, and your bank account information). Once we’ve verified these documents, if you qualify for the express refund, we’ll issue the refund within 7 business days.
Do you receive Zorgtoeslag, or health insurance subsidies?
Yes, if you are eligible for the Zorgtoeslag, we will, of course, apply for that benefit.
For which countries do you file tax returns?
We handle only taxes in the Netherlands.
How can I contact you?
Write to us:. info@expresstax.pl - We'll get back to you quickly—just like a hare should.